Frequently asked questions about online casinos

All casino tips at a glance

FAQs: Frequently asked questions about online casinos

What should you pay attention to when registering in an online casino?

The is basically self-explanatory. Above all, it is important that real personal data such as address, name and mobile phone number are provided. The identity must be confirmed at the latest with the first payout order. If the details do not match, a withdrawal cannot be made and the account may be blocked. In addition, you must always use an email address to which you have permanent access. Firstly, not to miss out on bonus offers and secondly because of the verification message received after registration.

Are online casinos and sports betting providers legal?

Is playing in online casinos and placing sports bets online legally legitimate? All tested online casinos in our list have a valid DE license. With a valid gambling regulator license, online casinos and sports betting providers New Zealand are clearly legal. Providers with a pure EU license - for example from Malta - do not have a New Zealand permit: For players from New Zealand this remains a legal gray area that has not yet been pursued in practice, but also does not offer any legal certainty. You can therefore only be on the safe side with a provider that is on the gambling regulator whitelist.

What is the legal situation of online gambling?

Reputable providers with an EU license are allowed to sell their games across Europe - with the exception of New Zealand. German players should therefore definitely make sure that they have a valid New Zealand gaming license from gambling regulator. On this page you will only find online casino providers with a New Zealand license.

Further information about Online gambling is available on our special page.

What needs to be taken into account at real money casinos New Zealand?

There are and there will always be many players who are involved Casinos online with real money not familiar with the topic and are critical of the topic. It is important to have a valid license from New Zealand in order to be able to play legally in a real money casino New Zealand. Providers with a purely European license do not have New Zealand permission and are in a legal gray area for players from New Zealand.

How do you recognize a safe and reputable online casino?

A reputable online casino has a valid gambling license from New Zealand or Europe. This includes, for example, the license from the MGA (Malta Gaming Authority) or a license from Gibraltar. There are also test seals, for example eCOGRA, which stand for independent testing institutes and regularly check online casinos for payout rates and manipulated slot machines. An indication of a secure online casino is data encryption. For example, most providers use SSL encryption, which is also used in online banking. Another indication is the cooperation with well-known financial institutions and a transparent appearance regarding payout quotas.

Since this is a serious topic, we have written a detailed article about it. In this we will go into more detail about what a reputable online casino can be recognized.

What should you consider with an online casino bonus?

Even though a welcome bonus is a perfect starting point for getting started playing with real money, there are aspects that should be considered before making a selection. A distinction must be made, for example, between bonus types such as a no-deposit bonus or a match bonus. The latter doubles the deposit and a no-deposit bonus is like a gift that is given, for example, for successful registration. It is important that you know the bonus conditions of the bonus very well in order to make the most of the additional starting credit.

Detailed Information about the casino bonus we have compiled in a detailed article.

What are casino bonus conditions?

Claiming a casino bonus is rather uncomplicated. Much more important are the bonus conditions, which the user must pay attention to in order to be able to make withdrawals without losses. Casinos often differ greatly from each other on this point - especially when it comes to turnover rates. The turnover rate indicates how often an amount must be wagered in order for it to meet the payout guidelines. Example: The bonus balance is NZ$ 100 and the wagering requirements are x35. A total of NZ$ 100 * 35 = NZ$ 3000 must be bet before money can be paid out. We have one for the various conditions of the casino bonus offers Special page with lots of exciting information compiled. And if you want to know how much sales you will actually get from a specific offer, ours will calculate it for you Bonus sales calculator in just a few seconds – including the fairness score.

What is the payout percentage (RTP – Return to Player)?

The Payout ratio is a measurement number in online casinos. Basically, it indicates how much a player gets back from the casino per bet. There are important key data on this. The RTP is calculated by game developers and independent testing agencies. It can be influenced by your own playing behavior, and above all, this includes Live dealer games like blackjack and roulette. In addition, not all slots have fixed payout rates. The average RTP in an online casino should not be less than 95%.

Who checks the payout rate in the online casino?

It is important for all players to understand what an RTP is. Not quite as important, but interesting, is who actually calculates the payout rates. It would hardly make sense if online casinos did this themselves. There are some organizations that specialize in calculating payout rates for online casinos, slot machines and entire software providers. These include, for example, eCOGRA, iTech Labs and Gaming Laboratories. RTP values ​​are tested regularly by these companies, because even small differences are reflected in a lot of money. We have a topic page about it compiled.

Which slots have the highest payout rates?

Which slot machines ultimately have the highest payout percentage? NetEnt, Microgaming and Play'n GO are known for extremely high payout rates, which are usually well above average (95% - 96%). Mega Joker from NetEnt, for example, pays 99% back to players in the long term. Microgaming's Dragon Dance is at 98%.

Because we understand the importance of good payout rates, we have them all in our online casino tricks Slot machines with the highest RTP values summarized on one page.

What payment methods are there in the online casino?

Fast payment processing is a must-have for players in online casinos. In addition, a certain variety of selection options is required to ensure availability for everyone. In particular, New Zealand players are very concerned about data protection and encryption techniques when transmitting personal information such as bank details. That's why the most common payment methods are, for example, SOFORT, credit cards from Visa, MasterCard as well as e-wallets from Skrill, Neteller. Paysafecard is also often used as an anonymous payment method. They are also becoming increasingly popular Online casinos with Apple Pay.

In ours Payment methods FAQ article We cover all the criteria for a secure payment method and look at the most popular methods in detail.

How does a progressive jackpot work?

With progressive jackpots, the possible winnings constantly increase with the stakes of all players. It doesn't matter which online casino you play in. A portion of all players' bets goes into the jackpot, which is managed centrally via a network to which all online casinos are connected. In order to win the jackpot, you usually have to reach the bonus feature in which a jackpot game is started. With a bit of luck, the really big turn will happen. In ours great casino jackpot guide A lot of exciting information awaits you about jackpot slots and their advantages. It should be noted that jackpot slots are not permitted in the New Zealand licensed online casinos.

Do casino winnings have to be taxed?

This question is not only asked to us often, but is also discussed in forums with great participation. Games of chance are tax-free if winnings do not depend primarily on the player's performance and are therefore random and the player does not live solely on gambling winnings. However, there are exceptions and legal quandaries that are not necessarily easy to clarify. The fact is: As long as there is no long-term intention to make a profit, gambling winnings are tax-free.

Detailed information about We have summarized them in a detailed article.

Player protection in online casinos – How can I prevent gambling addiction?

Gambling addiction is a serious issue that every gamer should be concerned about. There are simple tests that you can use to determine whether you are at risk or have already crossed the threshold of gambling addiction. But player protection doesn't just have personal aspects. With the regulation of online casinos, there are also legal frameworks that online casinos must comply with. Every internet arcade is obliged to advertise addiction prevention on its homepage and to offer assistance (mainly via third-party providers). Lots of information all around responsible gaming waiting on our special page.

Get rich through online casinos – is that possible?

Getting rich – that’s what we all want, isn’t it? But you can too? We will examine this very question in more detail below. The fact is that playing at the online casino is exciting and entertaining. But how much does it end up getting around and do we possibly manage to accumulate real wealth? We'll clear it up.

How does an online casino work?

Anyone interested in an online casino may also want to understand. What technology is running in the background and how can it be that the same games can be found at different online casinos? We explain this and more in our guide, which primarily focuses on the technology and processes in an online casino.

Winning strategies for casino games – fraud or truth?

We address the question of whether it is real Winning strategies for casino games or whether there is just fraud behind these winning strategies. Are there real tips and tricks that lead to winnings or is everything fake? Our guide reveals this and more, in which we also go into some calculation examples that illustrate the increased risk with higher stakes using real numbers.

What can I do if a casino refuses to pay out?

What can a player do if that We highlight various scenarios in which this denial may be justified. This can be the case, for example, if a user does not complete the identity verification or has violated the bonus conditions of the welcome bonus. We also clarify the question of how a lawyer can help with the situation.

Can you open multiple accounts in online casinos?

May one And if so, is there anything to pay attention to and what happens if players create a second account despite a ban? Our guide, which deals with all these questions, reveals this and more. We also provide some useful tips and advice on the topic.

Is online casino a criminal offense?

The question, cannot be answered in just a few words. For this reason, we have created this guide, which describes in detail what the current legal situation looks like and to what extent playing New Zealand in global online casinos is legal or not. What matters most is the license of the respective online casino.

What are Social Online Casinos?

Social casinos became known through social media like Facebook and Co. The big difference to conventional casinos, where you play with real money, is that these casinos are mostly free. As a player, you naturally also ask yourself whether there is something in you You can also win prizes or real money and what requirements must be met for this.

Overview of the most important online casino licenses

There are a variety of licensing authorities for online casinos. We'll give you one New Zealand, EU-wide and worldwide. Information about the Schleswig-Holstein license, the Malta Gaming Authority and many others such as the Swedish Gambling Authority or Spillemyndigheden from Denmark can be found here.

Is there a question we didn't answer?

Answering all of a person's questions in a casino FAQ is simply impossible. If there are questions that have not been answered, we recommend two things: Customer service in the online casino is your friend. As a rule, employees are trained to communicate smoothly with customers and help wherever they can. Nowadays, an inquiry can be made in live chat or resolved over the phone within seconds.

If your question is extremely important and helpful for other players, please feel free to contact us by email. This allows us to further expand our online casino tips and tricks.

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