Can you open multiple accounts in online casinos?

Can you open multiple accounts in online casinos?

If you want to create an account at an online casino, you usually don't even think about whether you already have an account or whether it would even be allowed if it were your second or third account. Maybe the player registered once years ago, now has a different email address and without thinking about it, the second account is registered.

Sooner or later, however, real problems can arise at many casinos - at the latest when winnings are paid out. This guide shows how to solve these problems and, above all, how to avoid them in advance. Do you want to know what else is often asked about online casinos? ➡️ In ours big casino FAQ We answer the most important questions about law, bonuses and payouts.

The most important information at a glance:

• Most online casinos only allow one account per person; some terms and conditions even prohibit multiple accounts per household or IP address.
• A second account is often created unintentionally, for example after years with a new email address - from the casino's perspective it is still a violation of the terms and conditions.
• This becomes noticeable at the latest during verification before a payout: In the worst case, all accounts will be blocked and winnings declared invalid.

Why should a player even set up multiple accounts?

Before we clarify the question of whether multiple accounts are allowed in online casinos, we would first like to question why a user should create multiple accounts at all. What could be the reasons for this?

What if multiple accounts are prohibited according to the terms and conditions?

The terms of use of the online casino describe in detail and precisely whether multiple accounts are permitted or prohibited at this online casino. In most cases, these multi-accounts are not allowed, but there are different variants and therefore options:

What to do if you accidentally have multiple accounts?

As mentioned above, there can be different situations and cases. One of them is not a conscious violation of the terms and conditions, but an unconscious one. So if you register a second time and use a different email address than before, you may not even know that you already have an account at this online casino. We don't always keep lists and maybe we don't even think about them because it's been years.

Given the large number of known or even quite unknown online casinos It's not that easy to remember every name and small registrations (along the lines of "I'll just take a quick look") can quickly be forgotten.

Since this situation could be problematic if winnings are paid out, we have some tips for our readers below on how to avoid double registration or what a user can do if it has already happened:

• Create a list: Ideally, users create a list of each registration so that the overview is never lost.
• Same email address: It is also perfect if users only use one email address to register in online casinos (then when they register again, this will be reported as “already existing” and double registration will be avoided).
• Contact customer support beforehand: Before registering, a user can contact the customer support of the respective online casino without being registered and simply ask them whether an account already exists under their own name (assuming they are always completely honest about their name - which is definitely important).
• Contact support afterwards: If this has already happened and the user subsequently noticed that a second or more accounts exist, the route should definitely lead to support to clarify the matter.

Do the other accounts have to be deleted?

If a user has multiple accounts and this has been excluded in the online casino's terms and conditions, then only contacting customer support will help. Here you can discuss which of the accounts will be kept and which will be closed. It is very important to deal with the topic, because in the worst case scenario there can be problems with the payout - and not only with the second or additional account, but also with the “main account”.

It is therefore strongly recommended to face the matter and only leave one account open with support. The rest will be closed and the problem will be solved. If this is not done and the player wants to request a withdrawal to one of these accounts, verification usually occurs.

At this point, online casinos often notice that there are multiple accounts and freeze them, so to speak. In the worst case scenario, the player can no longer get his money because the winnings have been declared invalid.

Is it legal to withdraw winnings?

If a certain thing has been excluded in the terms and conditions, such as multiple accounts per household or per person, then it is legal if there are problems with this later. By problems we mean, for example, that there is no payout.

If the online casino refuses to pay out, then there are two scenarios again. Ideally, the matter can be clarified and the duplicate or multiple accounts can simply be blocked. You can then pay out from your main account. However, since the player has violated the company's general terms and conditions (almost consciously, because it was in the terms and conditions), the company is also entitled to cancel the winnings.

This would mean that the money a player spends on Play for real money may have won, does not count - so the winnings are declared invalid. In this case it can no longer be clarified afterwards.

It is therefore very important to take the topic seriously and never knowingly or consciously create multiple accounts. If you are not sure whether you already have an old account, you should proactively contact the online casino's customer support. If you are not sure whether a certain situation (such as another account from your brother in the next room) could pose a problem, you should also contact customer support. In the worst case, one of the two accounts would have to be closed, but if the brothers in the example do not do this, sooner or later both accounts could be affected by a ban.

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